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BBC Customer Service
0370 410 1060
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BBC Customer Service Opening Hours
All Days: 9am-5pm


BBC Customer Service

BBC Phone Number Tips

BBC Helpline Contact Numbers
BBC Customer Service Number 0370 410 1060
BBC Public Services 0370 010 0222
BBC TV Licensing 0300 790 6131
BBC Reception Advice 0370 010 0123
BBC Radio 4 0333 344 4544
BBC Watchdog 0800 026 0034
BBC Tours 0370 603 0304

As a British public service broadcaster, BBC provides the latest stories from around the world on TV, radio and online. The company is open to accepting questions, inquiries, and feedback on whatever issue or concern that you believe is important to you and can affect the organisation’s goals. You may contact BBC Customer Service Number at 0370 410 1060. In fact, BBC is open to constructive criticism and would welcome all kinds of customer feedback, may it be positive or negative.

BBC At a Glance

Broadcasting has evolved over the years from the time that telegraph signals were sent over the airwaves and Morse codes were used to transmit numerals, letters and special characters. There exist a huge number of efficient TV broadcasting systems that have better and larger coverage of services and digital audio broadcasting systems. Digital audio broadcasting systems are also known as digital radio and high-definition (HD) radio.

The British Broadcasting Corporation (BBC) is a statutory corporation that is independent of government intervention. It operates with the Secretary of State for Culture, Media, and Sport. It specializes in journalism, content making, and new media. BBC also offers broadcasting and radio services as well as web portals. The headquarters of the company is located at Portland Place in London, England.

Since its establishment on October 18, 1922, by founder John Reith, it has grown into an organisation with more than 22,000 employees, as indicated in its financial statements report for 2015/2016. The figure makes it the largest broadcaster in the world in terms of employee headcount. In fact, BBC is considered as the oldest national broadcasting organisation in the world. On the other hand, BBC Worldwide supports the BBC public service mission. It has so far reportedly delivered progress on premium content, global brands, and gradual transformation to digital products and services.

BBC adheres to its six public purposes as it accomplishes its mission “to inform, educate and entertain.”

  1. Sustaining citizenship and civil society
  2. Promoting education and learning
  3. Stimulating creativity and cultural experience
  4. Representing the UK to the world and vice versa
  5. Bringing the UK to the world and vice versa
  6. Delivering the benefit of emerging communications technologies and services

BBC Customer Service Number

BBC Customer Service Number

BBC is committed to improving its expertise and would welcome constructive feedback. If you want to let them know what you think of their programmes and services, whether it is to express your appreciation of a particular programme or any other issue related to the BBC, you can dial 0370 410 1060. Similarly, if there is a particular programme that you want to reach out to, you can find the contact details such as e-mail address and phone number on the programme’s website.

Other ways to share your thoughts on the BBC’s TV shows or talk about aspects of the company’s standards, policies, history, and future can be done by e-mail, on BBC’s website, Twitter account, or on its Facebook page.

BBC Public Services

If you want to complain about any of BBC’s TV and radio stations or online services in the UK or any other issues related to the BBC, dial BBC Contact Number 0370 010 0222 or write to the following address:

PO Box 1922, Darlington, DL3, 0UR.

In the UK, broadcasting regulator Ofcom (Office of Communications) also accepts complaints about BBC public service content, excluding complaints about bias, inaccurate details, some commercial issues and Internet material. Or you may visit the BBC Complaints website.

BBC TV Licensing

For issues related to TV licence, you can contact BBC Phone Number TV Licensing at 0300 790 6131 or write to Customer Relations, TV Licensing, Darlington, DL98 1TL.

For other BBC products and services worldwide or in the UK:

  • You can send post to Director of Regulatory Affairs, Television Centre, 101 Wood Lane, W12 7FA,
  • Or if you are residing in the UK, another option is sending your post to Ofcom: Riverside House, 2a Southwark Bridge Road, London, SE1 9HA

For complaints about the content of adverts, you may contact the Advertising Standards Authority via their website or write them at the following address:

Advertising Standards Authority
Mid City Place, 71 High Holborn, London, WC1V 6QT

BBC Reception Advice

The BBC Reception Advice offers advice and guidance on receiving BBC TV and Radio services. BBC’s sister service, the Radio and Television Investigation Service (RTIS), handles any interference problems of all UK-based television and radio services.

Some of the common causes of reception problems include equipment or installation errors, blocked reception, and signals being reflected from buildings or similar places. Other factors impacting reception are weather-related issues and transmitter work or faults.

BBC Radio 4

BBC Radio 4’s Feedback is a programme which talks about your comments, questions, criticisms and appreciation about BBC Radio. You can get in touch by dialling BBC Radio 4 0333 344 4544 or by post:

PO Box Number 67234
London
SE1P 4AX

Similarly, you can also email BBC Radio 4 using the form on their website or if your message has more than 1,000 characters, contact them directly via e-mail.

At this point, BBC Radio’s Feedback cannot pass your messages on to other programmes. Should there be a need for you to contact a programme directly, go to their website or write them at:

Programme Name
BBC Broadcasting House
London
W1A 1AA

If you are having issues using BBC iPlayer Radio, you can choose anyone of the following modes to contact BBC iPlayer Radio support:

  1. Send an e-mail
  2. Tweet on Twitter
  3. Visit the Contact Us page of BBC Radio

BBC iPlayer is an Internet streaming TV and radio service that is available on a wide range of devices, including mobile phones and tablets, personal computers, and smart televisions.

BBC Watchdog Contact Number

This BBC TV series investigates the reports of viewers with regard to problematic experiences with various companies around the UK. It uses the slogan: “The programme you cannot afford to miss.” Interested in sharing your story? Here is the BBC Watchdog Contact Number 0800 026 0034.

You can also e-mail your story to or send it via mail:
Watchdog
W1 NBH 07C
BBC New Broadcasting House
Portland Place
London W1A 1AA

When sharing your story, be prepared to provide the following information:

  • Company concerned (including product model number where appropriate)
  • Photographs/correspondence or video footage related to the story

To protect your privacy, BBC will secure your details on their database which is only accessible to authorized individuals, eliminating any worries that you might have regarding unauthorized individuals or parties accessing your story.

BBC Tours Contact Number

Visitors who are interested to tour BBC’s buildings across the UK will allow them an opportunity to see what happens behind the scenes of various BBC programmes and activities. Dial BBC Contact Number  0370 603 0304. You can also join their mailing list or follow them on Twitter if you want to be updated about the latest tours and shows.

Other Ways to Connect with or Contribute to the BBC:

  • Book your tickets to BBC shows and tours.
  • Take part in a BBC programme.
  • E-mail BBC News and share your story.
  • Comment on their blogs.
  • Send them a comment, an appreciation or a complaint via their website.

If you wish to contribute to another programme, you can find a phone number or email address on the programme’s website. Visit the BBC Programmes site so you can directly get in touch with the programme’s staff.

Request for Information

To make a request for information or ask about the Data Protection Act, e-mail or write to
The BBC B6 Broadcast Centre
White City
Wood Lane
London
W12 7TP

FYI: According to Wikipedia, the Data Protection Act (DPA) defines the law on the processing of data on identifiable living people. DPA is the key piece of legislation governing the data protection in the United Kingdom.

BBC FAQs

  • How can I contact a BBC programme?
    You can visit the BBC Programmes site if you want to get contact details like a phone number or e-mail address, as available.
  • Where can I find the music a specific BBC programme used?
    The programme’s website or the individual pages on the site include all published information about the particular music used. You can also try MyTracks on the BBC Music website as well as in the BBC Music app.
  • How can I catch up on a programme?
    If you have BBC iPlayer, you can use it to catch up with programmes. Check the schedules at BBC Programmes and find out if a programme is not yet available to watch on BBC iPlayer. The website will also offer information about whether it is due to be repeated within the next seven days.
  • Is HD available for BBC regions?
    HD versions are available in BBC One Scotland, Wales and Northern Ireland. BBC One HD, however, cannot offer programmes yet for other regions. All nations and regions broadcast a single version of BBC Two HD.
  • What is a BBC account?
    BBC account is the sign in system for the BBC website. Although not mandatory, having it will allow you to comment, add favourites, play games, write reviews, and much more.
BBC Customer Service Info:
Current For: 20/09/2017 - Contact information
Contact Details:
BBC Customer Service: 0370 410 1060
Location:
BBC Customer Service Address:
Egton Wing, Portland Place
London
London
W1A 1AA
Video:
BBC Phone Number Tips BBC Helpline Contact Numbers BBC Customer Service Number 0370 410 1060 BBC Public Services 0370 010 0222 BBC TV Licensing 0300 790 6131 BBC Reception Advice 0370 010 0123 BBC Radio 4 0333 344 4544 BBC Watchdog 0800 026 0034 BBC Tours 0370 603 0304 As a British public service broadcaster, BBC provides the latest stories from around the world on TV, radio and online. The company is open to accepting questions, inquiries, and feedback on whatever issue or concern that you believe is important to you and can affect the organisation’s goals. You may contact…

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