Orange Phone Number Tips
|Orange Helpline||Contact Numbers|
|Orange Phone Number||0800 956 6060|
|Orange helpline||0800 956 6000|
|Orange Contact Number||0795 396 6250|
|Orange Complaints||0800 079 8586|
|Orange Customer Service||07973 100 450|
Orange began operating in the United Kingdom in 1993. The company operated a mobile network in the country. It also operated as an Internet Service Provider (ISP) in the country. The company then expanded to a point where it became part of France Telecom following its acquisition by the French firm. However, the telecom giant then merged with T-Mobile UK between 2009 and 2015. The company serves more than 17 million customers in the United Kingdom.
Orange Helpline Service
Orange specializes in telecom services. It’s specifically renowned around the country as a leading mobile services provider. The company has creatively ensured that it remains in the minds of its customers. It does this through special offers such as Orange Wednesdays. Under this offer, customers receive 2-for-1 cinema tickets every Wednesday. It also provides assistance for issues their customers have with their products through the Orange customer service department. This offer has made the company popular with movie enthusiasts as well as mobile phone users in the country.
Contacting Orange Customer service
The phone number that you should direct all questions to is 07973 100 450 if you have an EE landline. You can call the same phone number from any other service provider in the UK and ask for a refund. If you’re outside the United Kingdom, remember to contact the Orange Customer service office by calling + 07973 100 450. Alternatively, feel free to dial 450 on your Orange Mobile. Any contact number appearing here is for the pay as you go customers.
Contact Tips for Callers
The rate that you pay when calling the official Orange phone number from an EE landline is 15p for each call. You might also have to pay 12.7p per minute when calling the Orange customer service department for support or help. If you prefer calling Orange customer service through an Orange Mobile, you’ll end up paying a rate of 25p for each call. Don’t forget to make the calls during the opening hours off between 8 am and 8 pm from Monday-Friday or 8am-6pm on Saturday-Sunday.
When calling the Orange contact number, don’t forget to include your full name. Next, ensure that the form you fill to submit your complaints has your postal address. Your account number is also mandatory if the Orange customer service staff is to assign your call to the right person. Home broadband users mustn’t forget to include their landline telephone numbers. Details of the complaints are also crucial. An alternative contact number where the Orange customer service staff can get you is also highly advisable.
You can contact the Orange customer service office at Orange via emails. Don’t hesitate to send the emails after filling the online form at this form. A representative of the Orange customer service department will get back to you within 72 hours, mostly within the opening hours. Be careful when submitting the online form for help. This is because it’s impossible to change any detail on the form after submitting it.
Orange Support and Helpline
You can obtain technical support from the telecom giant by filling the form found here or by calling the Orange helpline. Your name, email address and comment or exact complaint are mandatory when filling the technical support form. Alternatively, if you don’t want to contact the company through the Orange helpline or official Orange contact number, feel free to open an account and log in at on this page. Always ask your service provider for the exact call charges when calling the Orange contact number, Orange helpline or Orange phone number from a non-Orange mobile phone.
The other Orange helpline number that you can call for help is 0800 956 6060, which gives you access to specialized teams. When calling this specific Orange helpline contact number, remember to specify that you’re calling regarding a problem you have with Orange. Let the company representative who receives your call know that your call is about the refund that you need for poor quality of services.
- What services can I get from Orange Mobile?
You can apply for broadband services from the telecom giant. The company has an insurance cover for mobile phones and other related gadgets. You can get more information about the orange services by calling the Orange phone number.
- Can I make calls past 8 pm or 6 pm during the weekdays and weekends respectively?
Yes, you can place calls to Orange customer care through the Orange contact number, Orange helpline or Orange phone number past the normal opening hours. However, you’ll pay 50p for any call that you make past these hours.
- Whom should I call when I have complained?
The Orange support office is the best place to call for all complaints that you have regarding the quality of services. Call customer care through any appropriate Orange helpline or Orange phone number when you need technical support too.
- Can I upgrade from Orange to EE?
Yes, you can but only after checking and confirming that you’re eligible to upgrade. Next, choose your preferred plan or phone. To learn more about this process, text the word UP to 150.
You can also use the Orange contact number 0800 956 6000 or the Orange helpline for help. For more information about your eligibility, you can also use the Orange phone number.
- Can I keep my existing number after upgrading to EE?
EE allows you to keep your existing number despite upgrading. To keep the number, insert the new SIM to your Orange phone and continue using it. For information please contact Orange Customer care through the numbers provided.
- How long should I wait for the new plan to take effect after upgrading?
Your new plan takes effect immediately, especially after the dispatch of your SIM or phone. All the new charges and allowances also take effect immediately.
- Is Orange still operating?
Orange stores continue operating in the United Kingdom despite being a subsidiary of Everything Everywhere or EE Limited today.
- Does Orange have a mobile payments service?
Yes, it does. The mobile payment service that the company operates is known as Orange Quick Tap. The contactless payment service was a joint effort between Orange and Barclaycard.
- What is the coverage of Orange 4G network?
Since Orange is a subsidiary of EE, it also boasts of an extensive 4G network coverage in the United Kingdom. Moreover, the 4G network is one of the fastest in the country.
- Can I reclaim unused credit?
You can reclaim any unused credit on your Orange phone. This is possible even after switching from one provider to a different one.
Normally, you earn the unused credit through promo deals. Opting to pay in advance could also earn you some unused credit.
However, you ought to know that only contract customers can reclaim unused credit. The unused credit remains non-refundable for pay as you go customers.
- How do I know if I have unused or leftover credit?
Simply call the company on any Orange contact number or Orange phone number. Once the call goes through and a customer care agent picks it, ask if you have unused credit in your account.
The Orange contact number that you should call to ask about unused credit is 07953 966 250 for a mobile account. For landline and broadband services, you should call the Orange contact number 0800 079 8586.
- What do I do if my complaints remain unsolved?
If you submit your complaints via Orange phone numbers and emails and don’t receive any feedback, you ought to send them through writing. You could also record and send the complaints or ask for the refund.