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RBS Customer Service

RBS Phone Number Tips

RBS Helpline Contact Numbers
RBS contact number 0345 724 2424
RBS Phone Number 0345 303 0600
RBS helpline 0345 600 2230
RBS Contact Number +44 1315 498 888
RBS Complaints 0207 727 6969

RBS customer serviceRBS UK Profile

The Royal Bank of Scotland also known as RBS is one of the retail banking subsidiaries of The Royal Bank of Scotland Group. RBS teamed up with NatWest and Ulster Bank, provides banking facilities throughout the UK and Ireland. The Bank has around 700 branches, mainly in Scotland though there are branches in many larger towns and cities throughout England and Wales. The Royal Bank of Scotland and its parent, The Royal Bank of Scotland Group, are completely separate from the fellow Edinburgh-based bank, the Bank of Scotland, which pre-dates The Royal Bank of Scotland by 32 years. The bank has a great record in RBS customer service and has many RBS contact number and RBS helpline to support each and every one of their clients. If you would like to contact the RBS phone number then here are the details that might help.

RBS Customer Services

When you think about a bank of such scale then you also think about the services that the RBS customer Service provides to its clients. The bank covers four major categories like personal, private, business and international banking. All the four departments have few services or products that are common between them and rest depend on according to the categories of services being availed. The bank offers services like savings and investing, general account facilities, credit/ debit cards, loans, mortgage, travel insurance etc. if you have been trying to contact the RBS customer care then there are a number of different RBS phone number and RBS helpline to choose from. The RBS contact number for all the support methods can be found here. 

RBS helpline

RBS Contact Numbers

The best way to contact the RBS customer care is by using the RBS phone number. If you need RBS support for telebanking related issues then you can call on 0345 724 2424 if you are a personal account holder. On the other hand, if you are a private or business customer with the RBS customer service then you can use these RBS contact number respectively 0345 303 0600 and 0345 600 2230. To provide better service to its customers the bank has another RBS helpline for its customers calling from overseas which is +44 1315 498 888, +44 1212 420 091, +44 118 373 2181 for personal, private and business customers respectively. There are other RBS customer service numbers as well that can be found on their website which can be used here http://personal.rbs.co.uk/personal.html

RBS Helpline Useful Tips

If you are a customer of the RBS bank and are planning to call the RBS phone numbers for its customer care soon then here are a few tips that you can keep in mind.

  • Check the RBs support website for all the relevant details.
  • Make sure that you contact the correct RBS customer service department according to your problem.
  • Use the RBS contact number for overseas if calling from abroad.
  • Check all the RBS helpline that are available and the chose the one which you find most helpful.
  • The RBS Phone numbers are active 24 hours a day for better assistance.
  • Try visiting the online RBS helpline Forum to find answers to all your questions.

rbs contact numbers

RBS Complaint Handling

The complaint section for any service provider is the most important one as this is where most customers from their credibility towards a company. In the case of RBS complaint section, it is no different. The RBS customer service team pays special attention to this section and has a good track record of solving problems as soon as possible. There are many ways to reach the RBS Contact number for the complaint section one is by calling on their RBS phone number for England 0800 151 0406 or you can call on their Scotland number 0800 151 0405. If you are still trying to find another way to get in touch with the RBS support team for complaint handling then you can either write them a letter or chat with them online through their website. Another RBS helpline method for this section is by visiting an RBS branch and getting your problems solved there. The team takes full effort in solving all your problems to make each of their clients happy.

rbs phone number

 

RBS UK Support System

If spoken about the RBS customer service methods then you are in for a real surprise. The bank takes its customers concern very seriously so they have introduced almost every possible way of RBS support that you can ever think of. If you like a more friendly approach towards the RBS customer care then you can contact them on twitter or Facebook. On the other hand, if you like to get more detailed treatment while getting RBS help then you can call the RBS phone number for your closest branch and set an appointment for a one on one meeting. If you are still not satisfied then you can use the online form to get support which does not require any RBS contact number.

To provide better service with the RBS customer care departments have been separated according to the services that you are hiring. So for example, if you are looking to get in touch with the RBS helpline for credit card lost or fraud then you can search for the specific number without having to call a thousand different people. You can also visit their online community for RBS customer service to talk to other clients who are facing similar situations like you. This removes the importance of RBS contact numbers so that you can find answers to your problem without having to call anyone.

RBS UK Questionnaire

Sometimes you are looking for RBS support when all you need to do is go through most of the common questions that the bank provides answers for. This will help in saving the trouble of finding different RBS phone numbers.

  1. Are you unable to enter your customer number?

If you’re using the numbers on the right-hand side of your keyboard to enter your customer number, make sure your number lock key is on. If you find you have run out of space to enter your customer number make sure you have entered your date of birth in the DDMMYY format not DDMMYYYY. If still, you cannot enter the correct number then call on the RBS contact number listed above.

  1. The system has asked for a character that is not within your password

For example, it’s asked for the 9th character when your password only has 8 characters. Remember that your password must contain both letters and numbers; you may have added a number to the end of your password to meet our password criteria. Another common cause for this issue is entering your customer number incorrectly. You can also contact the RBS helpline to get it fixed.

  1. How do I report a lost, stolen or damaged debit or savings card and order a replacement?

Log in to Digital Banking at www.rbsdigital.com
Select ‘Cards’ from the left-hand menu.
In the ‘Manage your debit card’ section select ‘Report your card lost and order a replacement’ or ‘Order a replacement for a damaged card’.
Fill in the details they are asking for on the form.
Please select ‘Confirm’ to complete your request.
Also if you cannot find the correct option then call the RBS customer service as soon as possible.

  1. Is it necessary to call the RBS contact number to report a complaint?

No, it is not necessary to call the complaint section. You can visit they online make a complaint section to register with them without having to call anyone.

RBS Info:
Current For: 17/12/2017 - Contact information
Contact Details:
Personal Customers Scotland: 03457 24 24 24
Personal Customers England: 0345 900 0400
Personal Customers Wales: 0345 900 0300
Lost or stolen card: 0370 600 0459
General Mortgage Queries: 0800 056 3220
Existing Mortgage Customers: 0800 056 0567
Cards blocked abroad: +44 131 5498 888
Useful Links:
RBS Contact Us:
RBS Facebook:
Location:
RBS Address:
36 St Andrew Square
Edinburgh
United Kingdom
EH2 2YB.
Video:
RBS Phone Number Tips RBS Helpline Contact Numbers RBS contact number 0345 724 2424 RBS Phone Number 0345 303 0600 RBS helpline 0345 600 2230 RBS Contact Number +44 1315 498 888 RBS Complaints 0207 727 6969 RBS UK Profile The Royal Bank of Scotland also known as RBS is one of the retail banking subsidiaries of The Royal Bank of Scotland Group. RBS teamed up with NatWest and Ulster Bank, provides banking facilities throughout the UK and Ireland. The Bank has around 700 branches, mainly in Scotland though there are branches in many larger towns and cities throughout England…

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