T-Mobile Phone Number Tips
|T-Mobile Helpline||Contact Numbers|
|T-Mobile Phone Number||1877 778 2106|
|T-Mobile helpline Number||0207 362 0200|
|T-Mobile Contact Number||0800 956 6108|
|T-Mobile Support Sales Toll-Free||0795 396 6150|
|T-Mobile New Customers||+44 7953 966 150|
T-Mobile is one of the companies renowned for providing advanced digital services in the United Kingdom. It’s also known and popular for cell phone services. The company initially operated as Mercury One2One when Mercury Communications launched it. The network rebranded to its current name after Deutsche Telekom purchased it in 1999. The rebranding took effect during the summer of 2002.
T-Mobile Customer Service
T-Mobile provides mobile network services in the United Kingdom. It merged with Orange UK to create EE. Following the merger, the company now runs the largest mobile network in the country. Its mobile broadband services are in great demand in the country. Through the T-mobile customer services, one can access video conferencing and video chatting is possible for most customers. The online streaming of radios, TV programs, videos and live events is also much easier now.
Contacting T-Mobile Helpline
It’s possible to contact T-mobile customer service for a chance to speak with its customer care staff about any issue, including asking for a refund. Visit T-Mobile to check your options. You can contact the T-mobile customer services via emails, phone calls and writing letters. The contact number or T-mobile phone number to call is 1877 778 2106 from an EE landline. You could also call the T-Mobile customer care office from another provider on T-mobile phone number 0207 362 0200.
T-Mobile Contact Tips
If you’re outside the United Kingdom, feel free to contact T-Mobile customer services team to ask for technical support. The customer services team handles your questions regarding the refund. The best time to call the customer care team through any contact number is 8am-8pm or 8am-6pm on weekdays and weekends respectively. You can also dial 150 during the official opening hours. Alternatively, send emails, write or visit the nearest T-Mobile store for help.
T-Mobile provides superfast 4G network services. In case you feel that the speeds aren’t to your expectation, feel free to let the T-mobile customer care representative know. You can do this via phone calls and emails. You could also visit any of the nearest stores to speak to a company representative in person. Normally, you should receive answers to your complaints within a maximum of 8 weeks of submitting them to T-mobile customer services depending on the complexities.
You can contact the company regarding the complaint that you have with its products and services. You can do this on the official website by filling in the appropriate form before submitting. You could also forward your complaint through the live chat platform that is on the official website. Don’t forget to let the T-mobile customer service team know that you need help or technical support by contacting them on Facebook, Twitter or Google+. This is the easiest methods to reach the customer care representatives apart from using T-mobile phone number.
T-mobile Support and Helpline
You pay nothing when calling T-mobile customer services team through the helpline number of 150 from a T-Mobile phone. If you want to buy any Smartphone or device online, you should contact the customer care team through calling T-mobile phone number 0800 956 6108. You might need technical support because your device fails to operate properly, thus inconveniencing you. You also have access to the automated T-mobile helpline number, which operates 24/7.
The helpline numbers that you should call for T-mobile support or help include 150 and 0795 396 6150 when you’re in the United Kingdom. However, if you’re outside the country but need to forward your complaint to the company, don’t hesitate to contact it through +44 7953 966 150. When calling from a T-Mobile landline, expect to be charged though the exact rate depends on your price plan.
- What should I include when calling customer services at T-Mobile?
You need your full name. Furthermore, the full postal address is mandatory. The account number is equally important. The customer care representative might ask for your mobile phone number. Don’t forget to include the exact details regarding your complaint for which you need help. The customer services rep might also ask for an alternative contact number.
- What happens to the recent T-Mobile Contract I purchased?
The contract is still valid despite T-Mobile now operating as a subsidiary of EE. This is because EE honours all the recent contracts that customers purchased. EE will continue honouring the terms of the contracts until they expire. This means that all your monthly allowances, as well as monthly contract prices and tariffs, remain intact and valid.
- Can I upgrade to EE’s 4G network from my current T-Mobile 3G Contract?
Unfortunately, any customer who has an existing 3G contract cannot upgrade to the faster 4G network. Consequently, you’ll have to continue browsing on your 4G network for the foreseeable future. Upon the expiry of the contract, you’ll get the chance to upgrade to the 4G network.
- Can I upgrade my current phone?
If your phone is 4G capable, then you can upgrade to EE 4G network comfortably and without witnessing any difficulty while at it. Moreover, EE 4G network has specific standards. What this means is that your phone should support these standards. Failure to adhere to these requirements, your plans to upgrade would have to wait a bit longer.
- Can I call Customer Care anytime?
You can only call customer care or the customer services department during the official opening hours. You should call between 8 am and 8 pm or 8 am and 8 pm on weekdays and weekends respectively. However, T-Mobile can receive calls past these official opening hours. Calling the company past the opening hours costs 50p per call.
- Can I retain my number?
Yes, you can retain and continue using your T-Mobile number despite the new changes. The fact that you’ve switched to EE doesn’t make your number useless or obsolete. The only change that you have to make is getting a SIM with 4G capabilities from EE. Once done, you only have to insert the SIM to the new phone and use it just as before.
- What should I do about the poor services?
If you feel that the quality of data allowance, signal, 4G and 3G network is below the normal standards, don’t hesitate to pick up your device and call the company on any official phone number. The customer service team has more than one phone number. Use it to contact the right office for assistance.
- How fast is the network?
Currently, the company runs the fastest mobile network in the country. The 4G network is 50 percent faster than what other companies provide. Through EE, T-Mobile now has one of the four largest and fastest mobile networks in the United Kingdom. Moreover, the network covers almost every part of the country with little difficulty.